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Installing Yellowfin
Once you have all the required software and components ready, initiate the installation process.
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See here for a list of prerequisites required to begin installation. |
Step 1: Run Installer
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Step 2: Language Selection
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Step 3: Welcome Screen
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Step 4: Terms & Conditions
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Step 5: Components to Install
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Step 6: License File
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Step 7: General Options
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Step 8: Database Selection
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Step 9: Database Details
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Step 10: Installation Path
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Step 11: Installation Progress
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Step 12: Installation Completion
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Troubleshooting
Most problems related to the Yellowfin application server installation relate to database connectivity and administration issues.
As mentioned previously, a log is kept of the database installation and can be found in $INSTALL_DIRECTORY\uninstall
directory.
The most likely problem will be the incorrect setting or misspelling of the parameters entered in Step 7 Configure the Database Connection and User parameters eg. database name, port, IP address etc.
Customers using Microsoft SQLServer or Microsoft MSDE should ensure that the IP addresses and configuration are consistent with the parameter values entered. The Microsoft program svrnetcn.exe
(SQLServer Network Utility) can be used to check that the SQLServer IP stack (including the JDBC port number) has been configured correctly. It can be used for both SQLServer and MSDE.
Example
Network error IOException: Connection refused: connect()
This error means that the installer cannot connect to your MS SQL server instance. This error occurs before authentication takes place. This means that either:
- SQL Server is stopped on the server you are trying to connect to.
- The connection details you entered were incorrect.
- You have a network problem that stops the computer you're running the installer on from connecting to the SQL server host (unlikely if you are connecting to your localhost).
Verify these settings on the Configuration DB Parameters screen on the installer.
- Database Server Name: This will probably be the "localhost".
- Database Server Port: This should be 1433.
- Database Name: This is the name of the database you want Yellowfin to install to. This should be "yellowfin". This is used for Yellowfin configuration and operational data. It is not the database you wish to report off.
- Create Database: Click this to create the new Yellowfin database. We suggest removing the Yellowfin database if your installation failed previously.
- DBA User: This could be "sa".
- DBA Password: This could be "sa".
- Reports UserId: Set this to "yellowfin_user".
- Reports UserId password: Set this to "yellowfin_user" or whatever you prefer.
- Create user id: Check this checkbox.
Contact Support
If the above posts do not solve the issues you're experiencing, please send an email to support@yellowfin.bi with a clear description of the issue, along with the following:
- Screenshots (if applicable)
- YellowfinInstallLog-date.log (this can be found in the Yellowfin directory)
- All log files found in Yellowfin\appserver\LOGS (if you have any)
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