Define the email address to receive support issue emails.
Email Notifications
Enable email notifications for various user events in the system.
Email Notification Display Name
Define the sender display name for Email Notifications.
Email Notification Address
Define the sender email address for Email Notifications.
Notification Settings
Enable the events to send users email notifications for:
User Account & Password Updates
Content Distribution
Comment Updates
Timeline Updates
Discussion Updates
Broadcast Display Name
Define the sender display name for Broadcast emails.
Broadcast Email Address
Define the sender email address for Broadcast emails.
Display Broadcast Filter Values
Display the filter values applied to the report in the body of the broadcast email.
Recipient Search
Allow users to search for recipients in the user list when sending an email.
Broadcast Failure Task
A task will be created any time a broadcast fails to be sent.
Broadcast Failure Task Recipient
Select a group to receive broadcast failure tasks.
Send email in Background
Allow users to continue working in the system while an email is sent.
Include link in Broadcast
Include a link to the content in all broadcast types.
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Outgoing Mail Server
Option
Description
SMTP Server
Define the hostname or IP address of the outgoing mail server to be used to send emails.
SMTP Port
Define the port to connect to the outgoing mail server on. Leave this blank to use the default SMTP port.
SMTP Authentication
Enable this option if your SMTP server requires authentication. You will then need to complete the following:
User Name
Password
Confirm Password
Email Size Limit
Define the maximum email content size (in megabytes) permitted to be broadcast.
Encryption
Define how to use encryption when connecting to the outgoing mail server. Options include:
None: this option does not use encryption when connecting to the outgoing mail server. Connections use the SMTP protocol which has a default port of 25.
SSL: this option uses SSL encryption
SSL
Enable this option to use SSL
when connecting to the outgoing mail server. The server must support SSL connections on the port specified above.
Send STARTTLS
Connections use the SMTPS protocol (SMTP over SSL) which has a default port of 465.
STARTTLS: this option uses the STARTTLS command to enable SSL encryption after
Enable this option to use the STARTTLS command when
connecting to the outgoing mail server.
The server must support this command
Connections use the SMTP protocol with SSL or TLS encryption, and have a default port of 587.
Allow Invalid Certificate
Allow connections to the outgoing mail server even if the SSL certificate is not valid. Warning: Only use this option if you trust the server.
Test Email Address
Define an email address to send a test email to.
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Authentication Method
Option
Description
User Authentication
Define whether system or LDAP authentication will be used during the login process.